Harvard Pilgrim Health Care and Landmark Health Collaborate to Bring In-Home Medical Care

Harvard Pilgrim Health Care and Landmark Health (Landmark), an in-home medical care industry leader, has agreed to offer a new care coordination program for chronically ill Medicare Advantage members with complex health and social needs. The Landmark program brings care to high-need patients where they reside, treating the whole patient with a dedicated focus on long-term outcomes. Their physicians and advanced practice providers (Complexivists®) bring medical, behavioral, and palliative care to patients through routine and urgent house call visits. These providers are supported by a local multidisciplinary team – including behavioral health clinicians, pharmacists, nurses, social workers, and dietitians – who provide education, support, and care over the phone and at home.

Harvard Pilgrim Health Care and Landmark Health Collaborate to Bring In-Home Medical Care 1

“In collaboration with Landmark Health, Harvard Pilgrim will further advance its whole person, complex care coordination services for members with special health care needs and guide them to better health outcomes,” said Michael Carson, president and CEO of Harvard Pilgrim Health Care. “Harvard Pilgrim understands that one size does not fit all when helping members with complex care conditions. Landmark’s proactive care coordination augments Harvard Pilgrim’s multifaceted efforts to bring high-quality care directly to where it best benefits its members.” “House calls give our providers quality time with patients to develop relationships, trust, and insights inside the home that allow us to tailor proactive care to their unique health situations,” states Dr. Michael Le, Chief Medical Officer and co-founder at Landmark. “Landmark is excited to deepen our roots and serve more patients in Massachusetts.”

A key driver of patient health outcomes is a high level of coordination with patients’ regular doctors, specialists, caregivers, and community services. Landmark’s in-home care is supplemental and designed for complex health needs due to multiple chronic conditions such as diabetes, heart disease, lung disease, and cancer. This highly collaborative and holistic approach to care drives real results for Landmark’s patients nationally, including a 28 percent decrease in hospitalizations and a 39 percent reduction in emergency room visits.1

The program is voluntary and free to eligible Harvard Pilgrim Health Care Medicare Advantage members with multiple chronic conditions living in the following Massachusetts counties: Middlesex, Worcester, Suffolk, Norfolk, Essex, Bristol, and Plymouth.

About Harvard Pilgrim Health Care

Harvard Pilgrim and its family of companies provide health benefit plans, programs, and services to more than 3 million customers in New England and beyond. A leading not-for-profit health services company, we guide our members – and the communities we serve – to better health. Founded by doctors 50 years ago, we’re building on our legacy. In partnership with our expansive network of doctors and hospitals, we improve health outcomes and lower costs through clinical quality and innovative care management.

The passion of the Harvard Pilgrim Health Care Foundation drives our commitment to the communities we serve. Through its work, low- and moderate-income families are gaining greater access to fresh, affordable food — a cornerstone to better health and well-being.

It would work politically – but again – without an impeccable population registry and control over who is who on a national level, this is unlikely to succeed. The system would be predestined to fail because of a lack of funds. If you design a plan to provide the health care needs and then increase that population without any additional funds, it would naturally lead to a lower level of service, declined quality, and waiting lists for complex procedures.

In real terms, American health care goes from being a first-world system to a third-world system. Thousands, if not a million, of American residents live as any other American citizen, but they are still not in good standing with their immigration even if they have been here for ten or fifteen years. A universal healthcare system will raise issues about who is entitled and who is not. The alternative is for an American universal health care system to surrender to the fact that there is no order in the population registry and provide health care for everyone who shows up. If that is done, costs will dramatically increase depending on who will pick up the bill – the state government, the federal government, or the public health care system.

If implemented, illegal immigrants who have arrived within the last years and make up a significant population would create enormous pressure on universal health care in states like Texas and California. If they are given universal health care, it would be a pure loss for the system as they mostly work for cash. They will never be payees into the universal health care system as it is based on salary taxes, and they do not file taxes. The difference is that Sweden has almost no illegal immigrants compared to the United States. The Swedes do not provide health care services for illegal immigrants, and the illegal immigrants can be arrested and deported if they require public service without good legal standing.

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